Last update on November 2021
Flytrex Inc. (“we”, “us” or “Flytrex”) provides an on-demand delivery service (the "Service"). The Service may be provided via the Flytrex mobile application (the "Application").

Flytrex respects your right to privacy. Your ability to make informed choices about the use of your information is important to us. This privacy policy details how we collect, use and store information and data that we receive, including through the Application or through the Flytrex Internet website or various social media accounts (collectively, the "Sites"). If you have any comments or questions about our privacy policies, please contact us at

As used in this privacy policy, “Personal Information” means information that can be directly associated with a specific person or entity such as a name, address, telephone number, or e-mail address.

Information We Collect
We collect certain information when you create an account or otherwise use the Application. Such information includes your name, address, phone number, email address and your order information, as well as the location of any deliveries that we make. You may also log into the Application through a third party authentication framework used by us, which may for example include your Facebook or Google account. In such event, we receive personal information about you which is provided by such social network, which includes your name and your photograph or likeness. Please check the policies of the applicable authentication framework in order to understand what information we receive.

When you contact us from the Site, we collect such information as your name, email address and the content of your request. When you contact us from the Site in order to apply for a job offering, we collect all the information included in your CV, as well as your name and email address.

The Application and Site will also record certain information automatically, such as your IP address, and technical information regarding mobile device or computer, operating system and browser. The Application will also record technical information regarding its operations and performance. In addition, we collect any information you provide when you contact us for any reason. You are not required by law to provide us with any of the information described herein, but by using the Application or the Site you agree to provide us with such information.

How We Use Information
We will not share your personal information with third parties without your explicit permission, except when required by law, regulation, subpoena or court order or as otherwise expressly set forth in the policy. We may use personal and other information internally. For example, we may use personal and other information to improve our technology and algorithms, to help diagnose problems with our servers, or to make the Site or Application more useful for you and for our other customers.

We use and share personal information as needed in order to fulfill your order. We may share this Personal Information with our third party subcontractors that we use to assist in fulfilling your order. For example, we use third party payment processors to assist in processing your payment details. In addition, as below, we may share such personal information with the retailer with which your order was placed. As further described below, use of your personal information by such retailer shall be subject to the privacy policy of the retailer.

We are subject to regulatory requirements that require us to retain certain flight data. Such requirements may also require us to share flight data with the aviation regulators in your jurisdiction, such as the Federal Aviation Administration, or with third party entities that provide unmanned traffic management services on their behalf in order to coordinate the drone flights.

By analyzing all information we receive, we may compile statistical information across a variety of users (“Statistical Information”). Statistical Information helps understand trends and customer needs so that new services can be considered and so the Application, Site and associated services can be tailored to customer desires. We may share Statistical Information with our partners, pursuant to commercial terms that we determine in our sole discretion.

We may also use analytics tools to collect Internet traffic data and other information about the use of the Application and Site. Such third party tools may collect information such as how often users visit the Site or Application, and what other sites you used prior to coming to the Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site and/or Application, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. We use the information we get from Google Analytics only to improve our Site, Application and services.

Google’s ability to use and share information collected by Google Analytics about your visits to the Site or Application is restricted by the Google Analytics Terms of Use located at and the Google Privacy Policy located at

In addition, we may share your Personal Information with:

        Members of our corporate family, or third party vendors or service providers, such as third party drone operators performing deliveries on our behalf. We may also authorize third party vendors or service providers to collect information on our behalf.  We will require members of our corporate family and third party vendors to follow practices that protect your privacy rights on a level at least as restrictive as the practices described in this Privacy Policy.

        Business partners with whom we may jointly offer products or services, or whose products or services may be offered through the Application or the Site. You can tell when a third party is involved in a product or service because their name will appear, either alone or with ours. If you choose to use these products or services, we may share information about you, including your Personal Information, with those partners. Please note that we do not control the privacy practices of these third party business partners. If you wish to no longer allow that third party to use your information, please contact that third party directly.

        Referring websites.  If you were referred to this website from another site (for example, through a link), we may share some information about you with that referring website. We encourage you to review the privacy policies of any website that referred you here. Additionally, when you link to one of our partners from our Site or Application, we provide that partner with a unique identifier so they know that you were referred from our Site or Application, as applicable. This unique identifier will not contain any of your Personal Information.

How we Protect Information
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information and other data, we cannot guarantee its absolute security.

We will delete any Personal Information provided to us by a user upon the receipt of a written request by such user sent to email address: We cannot restore information once it has been deleted.

A cookie is a small piece of text that is sent to a visitor’s browser. The browser provides this piece of text to the device of the originating visitor when this visitor returns. A “persistent” cookie may be used to help save your settings and customizations across visits. Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. Also, you are free to delete any existing cookies at any time. Please note that some features of the Site or Application may not function properly when cookies are disabled or removed.

Third Party Sites and Services
We are not responsible for the use of any data by third parties, and we cannot vouch for the privacy policies of any third party. The Site or Application may link to or use web sites or services belonging to third parties, including third party payment processing services. We have no control over third-party sites or services, and all use of third-party sites or services is at your own risk. We cannot accept responsibility for the privacy policies of any such sites or services. We are not responsible for content available by means of such sites or services. We do not endorse any services or offered by third parties and we urge our users to exercise caution in using third-party sites or services.

Flytrex employs technologies of some Third-Party Services to enhance interaction with users and for improving its Site or Application: Facebook Analytics services (Privacy Policy:, Google Analytics (Privacy Policy:, Firebase (Privacy Policy: and Sentry (Privacy Policy: Such Third-Party Services shall be liable for cookies they install on your device. All Third-Party Services receive data in an encrypted format. Data available to Third-Party Services does not allow identifying you.

We may send you email or other messages about us or our products and services as well as email messages about products and services of selected third parties. By accepting the Terms of Service (including the terms of this Privacy Policy which are incorporated therein) or using the Site or the Application, you affirmatively consent to receive such commercial messages.  As a registered member, you can remove your personal information from our mailing list and to stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication or by emailing us at You will also be given the opportunity to unsubscribe from commercial messages in any such email or other message we send.  Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating either to your account or to your transactions on this site, without offering you the opportunity to opt out of receiving them unless you cancel your account.
We do not knowingly collect Personal Information from children under the age of 13. In the event you become aware that an individual under the age of 13 has enrolled without parental permission, please advise us immediately.

Correcting or Updating your Information
We allow you to view the information you provided during registration and to alter any data, inaccuracies or errors. To request such access, or correct, update, or amend your personal information please contact us at the following e-mail address: We will retain your information for as long as needed to provide you services.  If you wish to request that we no longer use your information to provide you services, please contact us at the e-mail address listed above.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

Other Uses or Transfer of Your Information
We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or behavior of any user suspected to have engaged in illegal behavior.We may share your data with our affiliates. We may use subcontractors that are located in countries other than your own, and send them information we receive. For example, we may send your information to any countries outside the United States, Canada or the European Union. All our affiliates and subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.We may transfer our databases containing information if we sell our business or part of it and/or during negotiations for the same. We may transfer our databases in cases of liquidation.

We may update this privacy policy from time to time, and we encourage you to review it periodically.

Comments and Questions
If you have any comments or questions about our privacy policy, please contact us at